Terms of Service

Please read these Terms of Service carefully. They govern your access to and use of Traceback. By downloading, accessing, or using Traceback, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use Traceback.

IMPORTANT: ARBITRATION AND CLASS ACTION WAIVER. Section 18 contains a binding arbitration agreement and a class action waiver. They affect your legal rights. They require you to resolve disputes with us through individual binding arbitration rather than in court, and they waive your right to participate in a class action. Please read Section 18 carefully. You have the right to opt out of arbitration as described in Section 18.7.

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1. Introduction and Acceptance

These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," or "User") and Mord & Co. LLC, a limited liability company organized under the laws of the State of Wyoming, United States ("Traceback," "we," "us," or "our"). These Terms govern your access to and use of the Traceback mobile applications (iOS and Android), the Traceback web application, our websites including trytraceback.com, and all related features, content, and services we provide (collectively, the "Service").

By creating an account, downloading the application, configuring call forwarding for the Service, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are accepting these Terms on behalf of another person, you represent that you are authorized to do so.

2. Eligibility and Age Requirement

The Service is available only to individuals who are 18 years of age or older. By using the Service, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into these Terms. The Service is not directed to, and may not be used by, anyone under the age of 18. If we learn that we have collected personal information from a person under 18, we will take steps to delete that information.

You may use the Service only where permitted by applicable law and only for lawful purposes. By using the Service, you represent and warrant that your use complies with all laws, rules, and regulations that apply to you, including the laws of the state in which you reside.

3. Description of the Service

Traceback is an information and notification service designed to help you reveal the originating phone number, and where available the associated name, behind incoming calls that are placed from a blocked, hidden, withheld, "No Caller ID," "Unknown," "Private," or "Restricted" number.

To provide the Service, Traceback uses conditional call forwarding. With your configuration, calls that you do not answer or that arrive while your line is busy (and, depending on your settings, calls that you decline) are forwarded to Traceback's dedicated phone system, where the originating number is captured. Traceback may then check that number against its own database and against third-party data sources in an effort to associate a name or label with the number, and notifies you of the result across your devices.

Traceback is an information platform only. It is not a substitute for law enforcement, emergency services, legal counsel, or carrier services. We do not guarantee that any particular call can be revealed, that a name will be available for any number, or that any information we display is accurate, complete, or current. See Sections 6 and 14.

4. How the Service Works; Call Forwarding

4.1 Configuration. To use the Service, you must enable a "call forwarding" or "conditional call forwarding" setting on your mobile device or with your mobile carrier, directing unanswered, busy, or declined calls to a dedicated number provided by Traceback. You are responsible for configuring this setting correctly. We provide setup instructions and support, but we cannot guarantee that the Service will work on every device, carrier, or mobile plan. Compatibility depends on your carrier and plan, which are outside our control.

4.2 Carrier and communication charges. Forwarding calls may use outbound minutes or otherwise incur charges from your mobile carrier, depending on your plan. You are solely responsible for any charges your carrier imposes in connection with call forwarding or your use of the Service. Traceback is not responsible for, and will not reimburse, any carrier charges.

4.3 Disabling the Service. Deleting or uninstalling the Traceback application does NOT automatically cancel call forwarding. If you stop using the Service, you are responsible for disabling call forwarding on your device or with your carrier. Traceback is not responsible for calls that continue to be forwarded, or for any resulting charges, if you fail to disable call forwarding. We provide instructions for disabling call forwarding and our support team can assist you.

4.4 Number changes. The Service is configured for the specific phone number associated with your device and account. If you change your phone number, the Service may stop functioning until it is reconfigured for the new number. Subscribers who wish to change their number should contact support using the details in Section 24.

4.5 No guarantee of availability. The Service may be unavailable from time to time due to maintenance, carrier issues, network conditions, regulatory action, or other factors, as further described in Section 13. We do not warrant uninterrupted or error-free operation.

5. Accounts and Cross-Device Sync

You may be required to create an account to use the Service. A single Traceback account may be used across our iOS, Android, and web applications. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information and to keep it up to date. Notify us promptly of any unauthorized use of your account. We may suspend or terminate accounts as described in Section 16.

6. Limitations on Reveal Capability

You acknowledge and agree that Traceback cannot and will not reveal certain categories of callers, and that, where technically feasible, the Service may instead attempt to indicate why a call could not be revealed (though no such explanation is guaranteed). Categories that Traceback does not reveal include, without limitation:

• Government entities and agencies;
• Police and other law enforcement;
• Emergency services; and
• Banks and other financial institutions.

Traceback makes no representation that it can reveal any specific call, and the availability of a number or name for any call is never guaranteed. You agree not to rely on the Service as your sole means of identifying any caller, particularly in situations involving personal safety.

7. Crowdsourced Data and Contact Information

7.1 Contact and related data; upload. To provide and improve the Service, including its ability to associate names with phone numbers, Traceback may request access to the contacts stored on your device. If you grant this access, you authorize Traceback to upload contact information (such as names, phone numbers, email addresses, and related metadata) from your device to our servers and to incorporate that information into our database, which may be used to help identify numbers for you and for other users of the Service (collectively, "Crowdsourced Data").

7.2 Your representations. By enabling contact access, you represent and warrant that you have the right to share the contact information in your device and to provide it to us for the purposes described in these Terms and our Privacy Policy. You are responsible for ensuring that your sharing of contact information complies with applicable law.

7.3 Nature of the data. Because names and labels in our database are derived in part from how other users have saved a number in their own contacts, the names or labels displayed may not be a person's legal name and may include nicknames, descriptions, abbreviations, or labels that some users could find inaccurate, unflattering, offensive, or humorous. Traceback does not author, verify, curate, or endorse this user-generated content and provides it "AS IS." See Sections 14 and 15.

7.4 Your choices. You may decline or revoke contact access through your device settings, and you may request that we delete contact information you have provided, as described in our Privacy Policy. Disabling contact access may limit certain features of the Service.

8. Acceptable Use and Prohibited Conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Use the Service to harass, stalk, threaten, intimidate, defraud, or invade the privacy of any person, or for any unlawful, harmful, or abusive purpose;
• Use the Service in violation of any applicable federal, state, or local law or regulation, including laws governing the recording or interception of communications and telephone consumer protection;
• Use any information obtained through the Service to make decisions about a person's eligibility for credit, insurance, employment, housing, or any other purpose covered by the Fair Credit Reporting Act (FCRA). The Service is not a consumer reporting agency and the information is not a consumer report;
• Attempt to data-mine, scrape, harvest, or build a database from the Service or from other users' information;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by applicable law;
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service, our systems, or other users' accounts;
• Use the Service to infringe the intellectual property or other rights of any party; or
• Resell, sublicense, or make the Service available to third parties, or use the Service for any commercial purpose, without our prior written consent.

You are solely responsible for how you use information revealed through the Service, including any decision to contact, confront, or take action regarding any person. We reserve the right to investigate and to suspend or terminate the account of any User who violates this Section, as described in Section 16.

9. Subscriptions, Free Trials, Billing, and Cancellation

9.1 Free downloads; paid subscriptions. The Traceback application is free to download. Full access to the Service requires a paid auto-renewing subscription offered on weekly, monthly, and yearly plans, at the prices displayed in the application or on our website at the time of purchase. Prices may vary by region and are subject to change.

9.2 Free trial. We offer a 3-day free trial on monthly and yearly plans only. Weekly plans do not include a free trial and begin billing immediately upon purchase. If you do not cancel before the end of the free trial, your subscription will automatically convert to a paid subscription and you will be charged the applicable price for the plan you selected. The length and terms of any trial are as described at the point of sale and may change.

9.3 Automatic renewal. Your subscription automatically renews at the end of each billing period (weekly, monthly, or yearly, as applicable) unless you cancel it before the renewal date. You will be charged the then-current price for the applicable plan at the start of each renewal period using your selected payment method. By subscribing, you authorize these recurring charges.

9.4 Billing through app stores. If you purchase a subscription through the Apple App Store or Google Play, your purchase, billing, renewal, and cancellation are managed by Apple or Google and are subject to their terms and policies, not ours. We use RevenueCat to manage and validate in-app subscriptions, but billing, charges, and cancellation for in-app purchases remain with Apple or Google. To manage or cancel a subscription purchased through an app store, use the subscription settings of your Apple ID or Google account. We do not control and cannot directly cancel or refund app store purchases.

9.5 Billing through our website. If you purchase a subscription directly through our web application or website, payments are processed by our third-party payment processor (for example, Stripe), and you authorize that processor and Traceback to charge your payment method on a recurring basis. You may manage or cancel a web subscription through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period.

9.6 Cancellation. You may cancel at any time, effective at the end of the current billing period, through the relevant app store (for app store purchases) or through your account or support (for web purchases). To avoid being charged, you must cancel before the renewal date or before the end of any free trial. Cancellation is your responsibility, as described in Section 16.

9.7 Refunds. Except where required by applicable law, payments are non-refundable and there are no refunds or credits for partial billing periods, unused periods, or unused features. Refund requests for app store purchases are governed by Apple's or Google's policies and must be directed to them. For web purchases, refund requests may be directed to our support team and will be handled in accordance with applicable law and our then-current refund practices.

9.8 Price changes. We may change subscription prices. We will provide notice of price changes as required by applicable law or by the relevant app store. Price changes apply to billing periods after the change takes effect. If you do not agree to a price change, you may cancel before it takes effect.

9.9 Taxes. Prices may be exclusive of applicable taxes. You are responsible for any taxes associated with your purchase, except for taxes based on our net income.

10. Third-Party Services, App Stores, and Payment Processors

The Service relies on and interoperates with third parties, including Apple, Google, mobile carriers, data providers, and payment and subscription processors such as Stripe and RevenueCat. Your use of those third-party services is subject to their own terms and privacy policies, and we are not responsible for them.

Apple-specific terms. If you download our iOS application from the Apple App Store, you acknowledge that these Terms are between you and Traceback only, not Apple, and that Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support for the application. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the application, and any claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our responsibility, not Apple's. Apple is not responsible for addressing any claims by you or any third party relating to the application, including product liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar legislation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

11. Intellectual Property and License

The Service, including all software, code, designs, text, graphics, logos, the Traceback name and marks, and the compilation of all data, is owned exclusively by Mord & Co. LLC or its licensors and is protected by intellectual property laws. Traceback, including the Traceback applications, websites, brand, and all associated intellectual property, is owned and operated by Mord & Co. LLC, and all rights in it belong to Mord & Co. LLC. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the Service for your own personal, non-commercial use. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, lease, or make commercial use of any part of the Service or the data it contains without our prior written consent.

12. User Content and Feedback

To the extent you submit any content to the Service (including contact information as described in Section 7) or provide feedback, suggestions, or ideas, you grant Traceback a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, and incorporate such content and feedback for the purpose of operating and improving the Service, subject to our Privacy Policy. You represent that you have the rights necessary to grant this license.

13. Service Availability and Interruptions

We work hard to keep the Service available and working, but we cannot and do not guarantee that the Service will be available 100% of the time or that it will operate without interruption, delay, or error. The Service depends on many factors outside our control, including your mobile carrier and plan, your device, network and internet conditions, third-party providers, and regulatory requirements. The Service may be unavailable, suspended, or limited from time to time due to maintenance, updates, technical problems, carrier or regulatory actions, force majeure, or other causes.

We will make commercially reasonable efforts to provide a reliable Service and to resolve any interruptions promptly. However, we do not promise uninterrupted, timely, secure, or always-available service, and we will not be liable for any unavailability, interruption, delay, downtime, or failure to reveal any particular call. This Section is in addition to, and does not limit, the disclaimers in Section 14 and the limitation of liability in Section 15.

14. Disclaimer of Warranties

THE SERVICE AND ALL INFORMATION, CONTENT, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACEBACK DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, Traceback does not warrant that: (a) the Service will be uninterrupted, secure, timely, or error-free; (b) any call can or will be revealed; (c) any name, label, or other information associated with a number is accurate, complete, current, or reliable; or (d) the Service is compatible with your device, carrier, or plan. You acknowledge that the Service is an information aid only and must not be relied upon as a sole basis for any decision, including decisions affecting personal safety, legal rights, or financial matters. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACEBACK AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE; ANY INFORMATION (OR ITS INACCURACY) PROVIDED THROUGH THE SERVICE; ANY ACTION YOU TAKE BASED ON THE SERVICE; ANY CARRIER CHARGES; OR ANY CALLS THAT CONTINUE TO BE FORWARDED, WHETHER BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO TRACEBACK IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50).

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Suspension, Termination, and Your Cancellation Responsibility

We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, if we believe you have violated these Terms or applicable law, if required to do so by a third party (such as an app store, carrier, or regulator), or to protect the Service or other users.

Canceling your subscription is solely your responsibility. You may cancel at any time as described in Section 9, but you must take that action yourself. We cannot and do not cancel subscriptions on your behalf. For subscriptions purchased through the Apple App Store or Google Play, cancellation can only be done by you through your Apple ID or Google account. It is your full responsibility to cancel before a renewal date to avoid further charges, and to disable call forwarding as described in Section 4.3. Suspending or terminating your access to the Service does not by itself cancel a subscription that is billed through an app store, and you remain responsible for canceling it to stop further charges.

Upon termination, the license granted to you ends, but Sections that by their nature should survive (including Sections 6, 7, 11–15, and 17–24) will survive.

17. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Traceback and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of the rights of any third party, including in connection with contact information you provide; or (d) any decision you make or action you take based on information obtained through the Service.

18. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

18.1 Informal resolution first. Before starting an arbitration, you and Traceback agree to try to resolve any dispute informally for at least sixty (60) days. You may begin this process by sending a written notice describing the dispute to the contact address in Section 24. If we cannot resolve the dispute within 60 days, either party may begin arbitration.

18.2 Agreement to arbitrate. You and Traceback agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") that is not resolved informally will be resolved by final and binding individual arbitration, rather than in court, except as set out below. This agreement to arbitrate is governed by the Federal Arbitration Act.

18.3 Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive or equitable relief in court to protect intellectual property rights or to prevent unauthorized access to the Service.

18.4 Arbitration procedure. The arbitration will be administered by a recognized arbitration provider under its consumer arbitration rules then in effect. The arbitration will be conducted by a single arbitrator. Unless you and Traceback agree otherwise, the arbitration will take place in the county where you reside, or be conducted by telephone, video, or written submissions where permitted by the provider's rules. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

18.5 CLASS ACTION WAIVER. YOU AND TRACEBACK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court.

18.6 Fees. Payment of arbitration fees will be governed by the arbitration provider's rules and applicable law.

18.7 Right to opt out. You may opt out of this arbitration agreement by sending written notice of your decision to opt out to the contact address in Section 24 within thirty (30) days after you first accept these Terms. The notice must include your name and the email associated with your account and state clearly that you wish to opt out of arbitration. If you opt out, neither you nor Traceback can require the other to arbitrate. Opting out has no effect on any other part of these Terms.

18.8 Survival. This Section survives termination of these Terms and of your relationship with Traceback.

19. Governing Law and Venue

These Terms and any Dispute are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules, and, with respect to arbitration, by the Federal Arbitration Act. To the extent any Dispute is not subject to arbitration and is not brought in small claims court, you and Traceback agree to submit to the exclusive jurisdiction of the state and federal courts located in Wyoming, and you waive any objection to venue in those courts. This Section does not deprive you of any protection of mandatory consumer-protection laws of the state in which you reside.

20. State-Specific Consumer Disclosures

The following disclosures apply to residents of certain U.S. states. Where a disclosure conflicts with another provision of these Terms, the disclosure controls for residents of the applicable state, but only to the extent required by that state's law.

20.1 Automatic renewal; easy cancellation ("click to cancel"). Your subscription is an automatically renewing subscription. It will continue and renew for successive billing periods, and your payment method will be charged the then-current price at the start of each renewal period, until you cancel. There is no minimum commitment beyond the current billing period. You may cancel at any time, effective at the end of the current billing period:

• App store purchases: cancel through the subscription settings of your Apple ID (Apple App Store) or Google account (Google Play).
• Web purchases (billed through our payment processor): cancel through your account settings or by contacting us at the email in Section 24. For web subscriptions, we provide a method to cancel online that is at least as easy as the method you used to subscribe, consistent with applicable law.

We will provide any renewal reminders, price-change notices, and cancellation confirmations required by applicable law.

20.2 California residents. This Section is intended to comply with California's Automatic Renewal Law and related consumer-protection statutes. The material terms of your subscription, including that it automatically renews, the recurring charges, the billing frequency, and how to cancel, are disclosed in these Terms and at the point of purchase. Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

20.3 Other states with automatic-renewal laws. Residents of states with automatic-renewal or "click to cancel" statutes (including, for example, New York, Illinois, Virginia, Colorado, and others) are entitled to the disclosures, renewal or price-change notices, and cancellation methods required by their state's law. We provide these notices and a simple cancellation mechanism as described in Section 20.1 and Section 9.

20.4 New Jersey residents. If you are a New Jersey resident, the provisions of these Terms (including the limitations of liability, disclaimers of warranty, and indemnification obligations) apply only to the extent permitted by New Jersey law, and any provision that is not enforceable against a New Jersey consumer under the Truth-in-Consumer Contract, Warranty and Notice Act or other applicable law does not apply to you.

20.5 State privacy rights. Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights regarding their personal information, including rights to access, delete, correct, and opt out of certain processing. Those rights, and how to exercise them, are described in our Privacy Policy.

21. Copyright Policy (DMCA)

Traceback respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA").

21.1 Notice of infringement. If you believe that content available through the Service infringes a copyright you own or control, you may send a written notice to our Designated Copyright Agent (see Section 21.3) that includes:

1. A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the material that is claimed to be infringing and information reasonably sufficient to allow us to locate it (such as the specific number, name, or label at issue);
4. Your contact information, including your name, address, telephone number, and email address;
5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; and
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

21.2 Counter-notice and repeat infringers. If your material was removed and you believe it was removed in error, you may submit a counter-notice to our Designated Copyright Agent containing the information required by the DMCA (17 U.S.C. § 512(g)). Traceback maintains a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers.

21.3 Designated Copyright Agent. Notices and counter-notices must be sent to:

Mord & Co. LLC — DMCA Agent Email: legal@trytraceback.com

Please note that under 17 U.S.C. § 512(f), you may be liable for damages, including costs and attorneys' fees, if you knowingly materially misrepresent that material is infringing or was removed in error.

22. Changes to These Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice through the Service or by other reasonable means and update the "Effective Date" above. Changes take effect when posted unless otherwise stated. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.

23. General Provisions

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Traceback regarding the Service and supersede any prior agreements.

Severability. If any provision is found unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including carrier or regulatory actions, network failures, or acts of God.

Notices. We may provide notices to you through the Service or to the email associated with your account. Legal notices to us must be sent to the contact address in Section 24.

Export and sanctions compliance. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-party list.

Headings. Headings are for convenience only and do not affect interpretation.

24. Contact Us

If you have questions about these Terms, or need to send a legal notice (including an arbitration or opt-out notice under Section 18, or a copyright notice under Section 21), contact us at:

Mord & Co. LLC Email: legal@trytraceback.com Support: available 24/7 via email, live chat, WhatsApp, and Telegram